Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Yes. Landlords are not permitted to discriminate based on the source of income. They must be evaluated consistent with the evaluation of all other applicants, without regard to income source. -
Are you licensed?
Yes. Consistent with California requirements, we are licensed and regulated. We also are fully insured. -
Can I reach you after hours?
Yes. We have a property manager available for emergency calls as they arise. Our portal is also available any time to review reports, etc. -
Can you put the money directly into my account?
Yes. We prefer direct deposit for convenience of our property owners. -
Do I get to see the lease or sign it?
Yes, it is sent to you for review first. -
Do you sell real estate too?
Yes. This presents opportunities for you to add to your portfolio or easily liquidate your portfolio if needed. We are a full service brokerage with an in-house escrow as well to accommodate smooth transactions. -
How and when do I get my checks?
Monthly by direct deposit unless you prefer a different method and specify otherwise. -
How is rent collection handled?
All tenants have access to an online portal where they can set up automatic payments, make a one time payment and check any amounts due. We do accommodate a few clients clients who request paper checks, but this is limited. -
How long of a lease do you sign?
This is your decision. We generally recommend at least one year. We do make recommendations for other term lengths based on current market conditions and your personal plans. -
How much security deposit do you charge the tenant?
This is a decision we make with you. We recommend a minimum of one months rent. Many property owners select 1.5 months rent. -
How soon can you start managing my property?
Very quickly to almost immediately—as soon as we get a property management agreement signed. -
What type of properties do you manage?
Single family residences, condos and small complexes. -
What type of reports do I get and how often?
We offer monthly and annual reporting and you may check your owner portal at any time. We also provide yearly rental analysis. If you have specific report requirements, we can probably accommodate it. Just ask us! -
Who holds the tenant security deposit?
In order to best maintain compliance in California, we hold the security deposit in a secure trust account.